NEW ONLINE PROGRAM ALERT - What is Hospitality Management? Leisure and Hospitality Businesses now Hiring!

welcoming hotel concierge behind desk

Great news coming from the hospitality sector! Hospitality jobs are not only coming back in large numbers, but the pay is increasing as well.

Leisure and hospitality just added 343,000 jobs in June 2021, making up 40% of total job gains.1 That’s even up from the 318,000 jobs added last year, in September 2020, with two-thirds of that gain coming from food and drink service.2 And the best news is that wages and salaries increased by 2.8%, the largest percent increase in the industry since 2001.3

The U.S. Bureau of Labor Statistics projects overall employment of hospitality managers, and those in service-providing industries, to grow by 9% from 2020 to 2030.4 Nearly 1.6 million additional jobs are expected in restaurants and foodservice by 2028.

What is Hospitality Management?

Hospitality management covers various industries including food and beverage, travel, accommodation, and event management, among others. A hospitality manager is responsible for day-to-day operations and business administration.

Possible careers include, but are not limited to:5

  • Foodservice managers
  • Lodging managers
  • Personal service managers
  • Entertainment and Recreation managers
  • Casino hotel managers

Students in this degree field are taught management and analytical skills, including leadership, delegation, teamwork, communication, critical thinking, problem-solving, and more.

Why Kent State University?

Because we prepare you to be a leader in the industry.

The online Hospitality Management undergraduate certificate at Kent State University covers a wide range of aspects associated with the hospitality industry, including management technology, food production, operations, casino, and club management, legal issues, professional practices, and more.

We also offer you the flexibility to complete this certificate on your terms.

This 100% online certificate was created to meet the needs of those working in the industry. It allows students interested in improving their career prospects within the hospitality industry an affordable option to take classes and complete the program on their own schedule. The certificate is even designed to be completed in only two semesters!

Best part? This certificate is also part of our “stackable degrees” option, designed to meet all levels of needs within the burgeoning local and regional tourism and hospitality industries. The courses in the certificate path count for college credit and students can then choose to continue to pursue an associate, bachelor’s, or master’s degree at Kent State. Check out the online Master of Science in Hospitality and Tourism Management.

NEW PROGRAM! Enroll today in the Online Hospitality Management Undergraduate Certificate at Kent State University

The online Hospitality Management undergraduate certificate provides entry-level management skills for those interested in employment or a career in the field and can be completed in only two semesters.

Program Learning Outcomes Graduates of this program will be able to:

  1. Create a list and define elements of hospitality operations.
  2. Describe and perform appropriate interpersonal skills, including professional behavior, collaborative relationships, and proficiency in networking.

The certificate articulates into Kent State’s bachelor’s degree in hospitality and event management. Certificates are an excellent opportunity if you’re looking to ease into a degree program!

For more information on Kent State’s Online Hospitality Management Undergraduate Certificate, visit https://onlinedegrees.kent.edu/degrees/certificate-hospitality-management.

100% Online Degrees through the College of Education, Health, and Human Services

Kent State University’s College of Education, Health and Human Services (EHHS) offers a portfolio of 100% online graduate degrees. With the working professional in mind, the college is dedicated to providing quality education on an online platform.

Degrees include:

Learn more about all of the 100% online EHHS degrees.



1 Retrieved on September 20, 2021, from https://www.businessinsider.com/leisure-hospitality-june-jobs-report-wages-increased-labor-force-2021-7

2 Retrieved on September 20, 2021, from https://www.bls.gov/opub/ted/2020/employment-up-661000-in-september-2020-leisure-and-hospitality-adds-318000-jobs.htm

3 Retrieved on September 20, 2021, from https://www.businessinsider.com/labor-shortage-wages-salaries-leisure-hospitality-highest-growth-20-years-2021-7

4 Retrieved on September 20, 2021, from https://www.bls.gov/ooh/management/lodging-managers.htm

5 Retrieved on September 20, 2021, from https://www.bls.gov/ooh

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