Online education is more than technology — it’s about connection, engagement, and designing learning experiences that truly support students.
At Kent State Online, that philosophy is central to the work of Dr. Ben Hollis, Executive Director of Kent State Online, whose career has focused on improving how students learn in digital environments through thoughtful course design and evidence-based strategies.
With over 20 years of experience in educational technology and online learning, Dr. Hollis works across Kent State’s eight-campus system to support faculty, strengthen course quality, and enhance the student experience in online programs.
Dr. Hollis shared a few insights into what makes online learning meaningful — and why relationships matter more than ever.
From Research to Real-World Impact
Dr. Hollis’s work sits at the intersection of:
- technology
- learning science
- student success
He holds both a master’s degree in Instructional Technology and a Ph.D. in Educational Psychology from Kent State, where his doctoral research examined how mind wandering affects online learning — a topic that blends cognitive psychology with digital education design.
This focus reflects a larger commitment: understanding how students actually learn in online environments and translating research into practical strategies that improve outcomes.
Designing Online Learning That Works
Throughout his career, Dr. Hollis has partnered with faculty across the university to:
- design more than 125 online courses
- support fully online graduate programs
- develop innovative learning experiences that combine pedagogy with technology
His work has been recognized nationally, including awards for innovation in instructional design tied to interactive multimedia learning experiences.
But for Dr. Hollis, innovation isn’t about flashy tools — it’s about helping students succeed.
Why Relationships Matter in Online Learning
In conversations about online education, technology often takes center stage.
Dr. Hollis sees it differently.
Meaningful learning happens when students feel:
- supported
- connected
- engaged
Even in virtual environments, strong relationships between faculty and students can dramatically influence persistence, confidence, and performance.
This belief drives Kent State Online’s approach — supporting faculty with the tools and training needed to create courses that prioritize interaction, presence, and community.
Supporting Faculty, Strengthening Student Success
As Executive Director, Dr. Hollis plays a key role in:
- guiding online course development
- promoting innovative teaching practices
- ensuring faculty have access to the right tools and training
He works closely with instructional designers and academic leaders to maintain quality and consistency across online programs — helping ensure that students receive a meaningful learning experience regardless of discipline.
Leading the Future of Online Education
Dr. Hollis’s leadership reflects a broader mission at Kent State Online:
Online education should not just be flexible — it should be transformational.
By combining research, thoughtful design, and a focus on human connection, Kent State continues to evolve its online offerings to meet the needs of today’s learners.
Learn more about Kent State Online and how our programs are designed to support student success in meaningful, connected ways.
