UX designers collaborating on a project
College of Communication and Information

User Experience

Course Delivery
100% online
Total Credits
30
Completion Time
Graduate in as little as 2 years
Time to Completion
Graduate in as few as 2 years

Kent State University’s User Experience program offers a comprehensive online curriculum for those interested in designing user-centered digital experiences. Covering research, interaction design, and evaluation, this program prepares students to create intuitive and effective digital products. Graduates emerge ready to excel in roles such as UX design, product development, and digital strategy across industries.

Program Overview

The Master of Science degree in User Experience prepares students for careers in discovery research, information architecture, interaction design, prototyping, usability testing and user experience strategy and assessment. As essential members of multidisciplinary design teams, user experience professionals engage in a variety of activities to produce usable products that delight users and help organizations meet the needs of their clients, patrons, users and stakeholders. User experience analysis addresses the structural, informational, psychological and emotional dimensions that make interactive communication and information technologies useful and successful.

Kent State’s program provides a broad introduction to all phases of the multidisciplinary design process, with the opportunity to build deeper knowledge and skills in a focus area. The program includes electives from aligned master’s programs in the College of Communication and Information and related disciplines.

Program Learning Outcomes

Graduates of the program will be able to:

  1. Articulate the values of a user experience professional in the context of agile, multidisciplinary design teams.
  2. Design and conduct research to understand user needs.
  3. Apply interaction design fundamentals to address user needs.
  4. Create and evaluate information structures to support usability and content strategy.
  5. Test and assess design ideas, prototypes and existing systems by employing data collection and analysis methods.
  6. Communicate research findings and contribute design solutions to designers, developers and stakeholders.
  7. Demonstrate professional competencies aligned with career goals.

Program Structure

30 minimum total credit hours: 12 credits (4) UX major requirement courses, 3 credits (1) UX Fundamentals elective, 15 credits (5) major elective courses

Stand on a Solid Foundation and Build Focused Expertise.

The Kent State UX master’s degree has been crafted meet a broad range of student backgrounds. Core courses give you a solid conceptual grounding in the roles and contributions of UX in collaborative agile design environments.

From there, courses in focus areas allow you to go deep in your choice of electives. You will also work with your advisor and resources in our Professional Development Process to reflect, plan, and complete a course of study and a passion project that advances your career goals.

Required classes give you a solid foundation in:
  • the history, standards, processes, and practices of UX professionals working in collaborative Agile environments
  • the foundational elements of interaction design
  • key requirements of accessible and inclusive design for digital systems

Your decision on focus areas or generalist skills is supported by foundational courses in:

  • Discovery research
  • Information architecture
  • Interaction design
  • Testing and evaluation

Advanced electives in UX and related disciplines and your passion project allow you to go deeply into areas of interest.

We’re Committed to Your Success

Kent State has been helping students realize their dreams since 1910, and we launched our first online course almost 20 years ago. We’re committed to helping you reach your goals, and that shows in our accreditation and ranking. We’re proud to be recognized with the Military Friendly® gold designation. The UX program’s accreditation from NASAD, the National Association of Schools of Art and Design, reflects the rigor of the program and expertise of our faculty.

Military Friendly School '20-22 Bronze

NASAD logo

man woman at table
Why Kent State?
Why should you earn your master’s in UX online at Kent State? There are many good reasons.
  1. Designed for busy working professionals, the asynchronous online course delivery of our UX master’s program offers you the flexibility to study around your work and life commitments.
  2. Academic advising from full-time faculty and your Professional Development Process guide you in exploring the strengths of your prior experience and in planning your unique path as a UX professional.
  3. The 4-plus-1-core and 5-elective structure gives you a solid foundation and flexibility to focus on areas of interest.
kent state university gate
Faculty Expertise
Kent State faculty research interests include knowledge organization systems, information processing and related topics, educational technology, inclusive design, and multi-sensory user interactions.

Our faculty’s experience spans diverse industries ranging from media, digital services and e-commerce to transportation, logistics and power management.
The faculty here are amazing, simply amazing. Any interaction that I’ve had with a professional in user experience, they always talked about how Kent State’s program is amazing because of the faculty.
Scott R., MS ’15
Your Master’s in UX Opens Career Doors

As the importance of user experience became apparent in online applications, more and more industries have recognized the power of good design in creating desirable outcomes across business scenarios. That means UX is a good career choice now and for the future.

Kent State’s UX master’s program will help you develop the technical knowledge, research skills and leadership qualities to solve business problems while creating satisfying user experiences.

Your education can open career doors and help you thrive in a variety of roles, including:

  • User experience designer
  • User experience researcher
  • User interface designer
  • Information architect
  • UX/UI manager
  • Product manager
  • Human factors engineer

Read about one Kent State alumna’s path to becoming a user experience researcher.

Earn Good Pay. Enjoy Your Workday.

Enjoy the challenges of using your integrated skill set to improve customer experiences and create business value. As a UX professional, your value to the organization is reflected in both your pay and your influence. This case study is a good illustration of the positive impact you can have. Some of the roles offering job satisfaction, good pay and ample job opportunities that our program equips you for include:

UX Designer
$97,047
Average Salary1
#24 Best Job1
UX Researcher
$98,018
Average Salary2
Product Manager
$125,317
Average Salary1
#10 Best Job1
Program Snapshot

The UX master’s degree consists of 30 credits, with four required foundational courses, a fifth required course selected from four focus areas, and five electives from a wide range of advanced and related courses. You can move through the program at your own pace, whether your goal is foundational knowledge in all four focus areas or a deeper dive.

We are pleased to offer a holistic admission process with no GRE requirement

User Experience Master’s Degree Program Tuition and Financial Aid

The total tuition cost of your online master’s in UX from Kent State is a fraction of what you can earn in a year with the skills learned in the program. The convenience of online course delivery means that you can continue to work full-time if you wish.

The payoff for earning your master’s degree makes the challenges of studying while working very worthwhile. The U.S. Bureau of Labor Statistics has found that nationally, professionals with a master’s degree earn almost 18% more than those with a bachelor’s degree and enjoy greater job security as well.3

An additional distance learning fee for all students enrolled in a distance learning course is $15 per credit hour. Program tuition and costs are estimated and subject to change. For a complete listing of tuition rates for approved online programs, please contact Kent State’s Financial, Billing & Enrollment Center at 330-672-6000 or via our website Contact Us link.

Ohio ResidentsOut of State
Per Credit Hour$829$839
Approximate Program Cost $24,900$25,200

We recognize that pursuing a graduate degree is a significant investment. Your Admissions Outreach Advisor can answer your questions on program costs, discuss how a Kent State degree compares to others and connect you with financial aid representatives when you are ready to discuss your financial options. Please contact an Admissions Outreach Advisor for more information on tuition and fees by email at online@kent.edu.

Program Courses

Programs Requirements

Major Requirements
Course List
Code Title Credit Hours
Major Requirements
UX 60501 INTRODUCTION TO USER EXPERIENCE 3
UX 60502 USER EXPERIENCE PROCESSES AND PRACTICE 3
UX 60503 FUNDAMENTALS OF INTERACTION DESIGN 3
UX 60504 ACCESSIBILITY AND UNIVERSAL DESIGN 3
Fundamentals Elective, choose from the following: 3
UX 60511
INFORMATION ARCHITECTURE FUNDAMENTALS
UX 60521
DATA-DRIVEN INTERACTION FUNDAMENTALS
UX 60531
DISCOVERY RESEARCH FUNDAMENTALS
UX 60541
USER EXPERIENCE EVALUATION FUNDAMENTALS
Major Electives, choose from the following: 15
EMAT 51510
PROJECT MANAGEMENT AND TEAM DYNAMICS
EMAT 60999
PROJECTS IN EMERGING MEDIA AND TECHNOLOGY
ETEC 57403
INSTRUCTIONAL DESIGN
ETEC 67410
SIMULATIONS AND GAMES IN EDUCATION
ETEC 67411
DESIGNING VISUALS FOR EDUCATION
ETEC 67432
DESIGNING MULTIMEDIA FOR EDUCATION
ETEC 67434
EMERGING TECHNOLOGIES FOR EDUCATION
ETEC 67435
VIRTUAL AND AUGMENTED REALITY
ETEC 67442
DESIGNING ONLINE AND BLENDED COURSES
ETEC 67444
TEACHING ONLINE AND BLENDED COURSES
ETEC 67445
DESIGNING INSTRUCTIONAL AND PERFORMANCE SOLUTIONS
ETEC 67449
RESEARCH IN ONLINE AND BLENDED LEARNING
HI 60414
HUMAN FACTORS AND USABILITY IN HEALTH INFORMATICS
LIS 60636
KNOWLEDGE ORGANIZATION STRUCTURES, SYSTEMS AND SERVICES
UX 60117
USER EXPERIENCE LEADERSHIP
UX 60511
INFORMATION ARCHITECTURE FUNDAMENTALS 1
UX 60521
DATA-DRIVEN INTERACTION FUNDAMENTALS 1
UX 60531
DISCOVERY RESEARCH FUNDAMENTALS 1
UX 60541
USER EXPERIENCE EVALUATION FUNDAMENTALS 1
UX 60691
SEMINAR IN USER EXPERIENCE 2
UX 60693
VARIABLE TITLE WORKSHOP IN USER EXPERIENCE 2
UX 60792
ELECTIVE INTERNSHIP IN USER EXPERIENCE 2
UX 61095
SPECIAL TOPICS IN USER EXPERIENCE 2
UX 61096
INDIVIDUAL INVESTIGATION IN USER EXPERIENCE 2
UX 66092
MASTER’S INTERNSHIP IN USER EXPERIENCE 2
UX 66099
MASTERS PROJECT IN USER EXPERIENCE 2
UX 66198
MASTER’S RESEARCH PAPER IN USER EXPERIENCE 2
UX 66199
THESIS I 2
VCD 60012
CONCEPT DEVELOPMENT AND IMPLEMENTATION
Any graduate course approved by faculty advisor
Minimum Total Credit Hours: 30

1Students may apply the course as a major elective if the course is not already fulfilling the fundamentals elective.

2Maximum 6 credit hours, combined, may count toward the degree: UX 60691, UX 60693, UX 60792, UX 61095, UX 61096, UX 66092, UX 66099, UX 66198 and UX 66199.

Graduation Requirements

Graduation Requirements
Graduation Requirements Summary
Minimum Major GPA Minimum Overall GPA
- 3.000
  • Evidence of preparation for professional advancement as approved by faculty advisor.
  • No more than one-half of a graduate student’s coursework may be taken in 50000-level courses.
  • Grades below C are not counted toward completion of requirements for the degree.
User Experience Master’s Degree Program Admissions Requirements

For more information about graduate admissions, visit the graduate admission website. For more information on international admissions, visit the international admission website.

  • Bachelor’s degree from an accredited college or university
  • Minimum 2.750 undergraduate GPA on a 4.000-point scale1
  • Official transcript(s)
  • Résumé
  • Goal statement
  • Three letters of recommendation
  • English language proficiency - all international students must provide proof of English language proficiency (unless they meet specific exceptions to waive) by earning one of the following:2
    • Minimum 94 TOEFL iBT score
    • Minimum 7.0 IELTS score
    • Minimum 65 PTE score
    • Minimum 120 DET score

1Applicants who do not meet the minimum 2.750 GPA requirement must submit a statement that addresses the circumstances that contributed to the GPA and preparation for success in graduate study. Applicants should include recent professional achievements that indicate an ability to perform at a higher academic level to be considered for conditional admission to the program.

2International applicants who do not meet the above test scores will not be considered for admission.

Important Dates

Dec
1
Application Deadline
Spring 2024 Term
Jan
16
First Day of Classes
Spring 2024 Term
May
1
Application Deadline
Summer 2024 Term
The application process is simple and we’re here to guide you through it.

Our Admissions Outreach Advisors are available to answer your questions regarding admissions requirements for the program. If you have questions, please email us at online@kent.edu or call us at +1 330-672-8671.

Application FAQs

Create an account in the online application system to save your work and track the progress of materials submitted via the application system.

I am a U.S. citizen. Where should I send my application materials?

If you are a U.S. citizen or permanent U.S. resident, all required application materials should be sent to the Division of Graduate Studies at gradapps@kent.edu or by mail to:

Division of Graduate Studies
Kent State University
Cartwright Hall
P.O. Box 5190
Kent, OH 44242

Please be sure to include your full name and Kent State ID (9-digit number starting with 8) on all submitted documents. For questions, contact Graduate Admissions at +1 330-672-2661 or gradapps@kent.edu.

I am not a U.S. citizen. Where should I send my application materials?

If you are not a U.S. citizen or permanent U.S. resident, all required documents should be submitted to the Office of Global Education at intladm@kent.edu or by mail to:

Office of Global Education
Kent State University
106 Van Campen Hall
625 Loop Rd.
Kent, OH 44242
USA

For questions, contact International Admissions at +1 330-672-7970 or intladm@kent.edu.

User Experience Master’s Degree Program Course Requirements

Courses are delivered through our course management system, Canvas. Course content consists of text, narrated PowerPoint presentations, video and audio, live chats, discussion groups, and other learning enhancements.

To participate in this online program, you will need a computer and broadband Internet connection. Your program may have further requirements that include the ability to record video and audio. If you have questions regarding technology requirements for the program, please contact our Admissions Coordinators at online@kent.edu.

Careers

Web developers and digital interface designers
  • 8.0% much faster than the average
  • 174,300 number of jobs
  • $77,200 potential earnings

Notice: Career Information Source

* Source of occupation titles and labor data comes from the U.S. Bureau of Labor Statistics’ Occupational Outlook Handbook. Data comprises projected percent change in employment over the next 10 years; nation-wide employment numbers; and the yearly median wage at which half of the workers in the occupation earned more than that amount and half earned less.

Other Programs You Might Like
The Knowledge Management graduate certificate (formerly Web-Enabled E-Learning Knowledge Management graduate certificate) prepares professionals to guide organizations to improved performance through better use of organizational knowledge. In the knowledge economy, the success of organizations depends on their ability to generate, adopt and diffuse knowledge.
The online Master of Library and Information Science degree prepares students for professional positions in public, academic, special, and school libraries; archives; museums; and other types of information agencies, organizations, and companies. An accredited MLIS degree is the basic requirement for professional employment in most libraries and information centers.
The Master of Arts degree in Media and Journalism, Journalism Education concentration is offered fully online and is intended for those seeking to teach journalism or advise student media. The program is affiliated with Kent State’s Center for Scholastic Journalism, and faculty include some of the most-recognized high school journalism educators in the country.
Related Reading from the Kent State Online Blog
Check out one of our featured blog posts below
Felesia McDonald, ’14 is an adjunct instructor in the iSchool, teaching courses in the 100% Online Master of Science in User Experience. McDonald is also the Sr Manager UX Design at Optum, a branch of UnitedHealth Group.
As one of the newest faculty members in the iSchool, Professor Dong Whi Yoo is encouraging students to see the potential of interdisciplinary research.
Kelsey Pytlik serves as an adjunct professor for the Kent State University School of Information, teaching courses in UX, UX principles and concepts, principles of interaction, and more.
Explore Our Online Programs
Find a Program
Online Minors
Online Non-Degree Graduate Licensure Programs
Get Started
Frequently Asked Questions (FAQs)
Center for Adult Veteran Services
Approximately 1,500 international students from 100 countries are enrolled at Kent State University. We’re excited to have you join us, and our international admission team is here to help you every step of the way.
About Kent State Online
Contact Us
Tuition and Costs
Meet Our Faculty
Contact Us