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College of Communication and Information | School of Information

Knowledge Management

Course Delivery
100% online
Total Credits
30
Application Deadlines
Fall Semester April 15
Summer Semester March 15
Spring Semester November 15
Apply Today
Graduate in as few as 2 years or 6 semesters

The Master of Science in Knowledge Management at Kent State University is an online program focused on the strategic organization and application of information within organizations. This program covers knowledge sharing, data analysis, and collaborative technology, helping professionals enhance innovation and decision-making. Graduates are prepared to lead initiatives in knowledge management, fostering a culture of learning and information efficiency.

Knowledge Management Master’s Degree Program Overview

The Master of Science degree in Knowledge Management prepares professionals to serve as leaders who guide organizations into improved performance through better use of organizational knowledge. Graduates of the program will be able to design, deliver and support knowledge management programs at the enterprise and project levels.

Organizations of all types, across all sectors of the economy, face a growing need for increased efficiencies. Gaining these efficiencies means organizations must mature into knowledge organizations by developing and applying knowledge to serve their markets better. This requires professionals with new skills and tools found in the emerging domain of knowledge management.

Students in the Knowledge Management major learn principles, values and best practices that will prepare them for leadership roles in their future careers. They learn from interaction with their instructors and student colleagues, many of whom are also professionals working in knowledge management. Through courses, internships and other opportunities, students gain real-world, practical experience in developing and applying knowledge to improve organizational strategies, processes and technical skills.

Dual Degree - MBA/MS Knowledge Management

Students can complete a dual degree program with the M.B.A. and M.S. degree in Knowledge Management. A separate application must be submitted for each program.

The M.B.A./M.S. dual degree program prepares students for responsible leadership positions and offers an integrated business and knowledge management curriculum. Dual degree graduates can design, deliver, support, and lead knowledge management programs at the enterprise and project levels. Through courses, internships, and other opportunities, students gain real-world, practical experience in developing and applying knowledge to improve organizational strategies, processes, and technical skills, emphasizing regional, national, and global implications.

Program Learning Outcomes

Graduates of the program will be able to:

  1. Develop and deliver strategies for organizations and communities that apply knowledge to create value.
  2. Demonstrate leadership in the design and implementation of strategies that align with and enable an organization’s culture, strategic intent and operational objectives
  3. Design, build, operate and lead a comprehensive program that turns strategies into action through the integration of people, process and technology components.
  4. Become a thought leader in advancing knowledge management ideas and practices.
  5. Prepared to engage and collaborate with the global knowledge management community to grow the demand, practice and value of knowledge management.

Knowledge Management Master’s Degree Program Admissions Requirements

For more information about graduate admissions, visit the graduate admission website. For more information on international admissions, visit the international admission website.

  • Bachelor’s degree from an accredited college or university
  • Minimum 2.750 undergraduate GPA on a 4.000-point scale1
  • Official transcript(s)
  • Résumé
  • Goal statement
  • Three letters of recommendation
  • English language proficiency - all international students must provide proof of English language proficiency (unless they meet specific exceptions to waive) by earning one of the following:2
    • Minimum 94 TOEFL iBT score
    • Minimum 7.0 IELTS score
    • Minimum 65 PTE score
    • Minimum 120 DET score

1In calculating total GPA, all grades from all courses taken at relevant level (bachelor’s or master’s) from all institutions are counted. Applicants who do not meet the minimum 2.750 GPA requirement must submit a statement that addresses the circumstances that contributed to the GPA and preparation for success in graduate study. Applicants should include recent professional achievements that indicate an ability to perform at a higher academic level to be considered for conditional admission to the program.

2International applicants who do not meet the above test scores will not be considered for admission.

Technology Requirements

Appropriate technology and computer literacy skills are essential for each School of Information course. In order to be successful in the program, all incoming students must meet the School of Information computer competencies, as well as its minimum computer hardware, software and internet access requirements before the first day of class. For details, students should consult the school’s website.

Important Dates

Aug
19
Classes Begin
Fall 2024 Semester
Jan
13
Classes Begin
Spring 2025 Semester
May
12
Classes Begin
Summer 2025 Semester
Aug
18
Classes Begin
Fall 2025 Semester
Jan
12
Classes Begin
Spring 2026 Semester
May
11
Classes Begin
Summer 2026 Semester
Aug
24
Classes Begin
Fall 2026 Semester

Program Courses

Program Requirements

Major Requirements
Course List
Code Title Credit Hours
Major Requirements
KM 60301 FOUNDATIONAL PRINCIPLES OF KNOWLEDGE MANAGEMENT 3
KM 60302 DESIGNING AND IMPLEMENTING KNOWLEDGE MANAGEMENT IN THE WORKPLACE 3
KM 60306 THOUGHT LEADERSHIP AND CAREER DEVELOPMENT IN KNOWLEDGE MANAGEMENT 1
LIS 60636 KNOWLEDGE ORGANIZATION STRUCTURES, SYSTEMS AND SERVICES 3
MGMT 64158 LEADERSHIP 2
Major Electives, choose from the following: 1 12-15
Business Analytics (BA) Graduate Courses (50000 level and higher)
Computer Information Systems (CIS) Graduate Courses (50000 level and higher)
Emerging Media and Technology (EMAT) Graduate Courses (50000 level and higher)
Health Informatics (HI) Graduate Courses (50000 level and higher)
Human Resource Management (HRM) Graduate Courses (50000 level and higher)
Knowledge Management (KM) Graduate Courses (50000 level and higher)2
Library and Information Science (LIS) Graduate Courses (50000 level and higher)
Management (MGMT) Graduate Courses (50000 level and higher)
User Experience (UX) Graduate Courses (50000 level and higher)
Culminating Requirement
Choose from the following: 1 3-6
KM 66092
MASTER’S INTERNSHIP IN KNOWLEDGE MANAGEMENT
KM 66099
MASTER’S PROJECT IN KNOWLEDGE MANAGEMENT
KM 66198
MASTER’S RESEARCH PAPER IN KNOWLEDGE MANAGEMENT
KM 66199
THESIS I
Minimum Total Credit Hours: 30

1Students who select thesis as their culminating requirement will complete 12 credit hours of electives. Students who select the internship, project or research paper will complete 15 credit hours of electives.

2A maximum of 4 credit hours of KM 60693 may be applied to the degree.

Graduation Requirements

Graduation Requirements
Graduation Requirements Summary
Minimum Major GPA Minimum Overall GPA
- 3.000
  • No more than one-half of a graduate student’s coursework may be taken in 50000-level courses.
  • Grades below C are not counted toward completion of requirements for the degree.

Knowledge Management Master’s Degree Program Tuition and Fees

Ohio Residents

Per Credit Hour Per 3-Credit Course Approximate Tuition Cost
$829 $2,487 $24,900

Non-Ohio Residents

Per Credit Hour Per 3-Credit Course Approximate Tuition Cost
$839 $2,517 $25,200

An additional Distance Learning fee for all students enrolled in a distance learning course is $15 per credit hour. Program tuition and costs are estimated and subject to change.

Actual tuition costs may vary based on a student’s chosen academic plan. For a complete listing of tuition rates for approved online programs, please contact Kent State’s Financial, Billing & Enrollment Center at 330-672-6000 or via our website Contact Us link.

The total program costs are estimates and are not final or binding. Program costs are based on standard fees, but fees may vary based on the actual classes taken.  Kent State University disclaims any liability arising from the use of or reliance upon these program cost estimates by any person.  Program costs are subject to change without notice.

*Out-of-state/International tuition includes a surcharge of $10 per credit hour for all students enrolled in an online program.

Careers

Examples of Possible Careers
  • Chief Knowledge Officer (CKO)
  • Information Architect
  • Knowledge Analyst
  • Knowledge Engineer
  • Knowledge Management Director
  • Knowledge Management Project Manager
  • Knowledge Management Specialist
  • Knowledge Management Systems Administrator
  • Knowledge Manager
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