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College of Communication and Information

Knowledge Management

Course Delivery
100% online
Total Credits
12
Application Deadlines
Fall Semester April 15
Summer Semester March 15

Spring Semester November 15
Apply Today
Students in certificate program can apply to master’s degree and apply up to 12 credits

Knowledge Management Graduate Certificate Program Overview

The Knowledge Management graduate certificate prepares professionals to guide organizations to improved performance through better use of organizational knowledge. In the knowledge economy, the success of organizations depends on their ability to generate, adopt and diffuse knowledge. Knowledge management promotes a collaborative and integrative approach to the creation, capture, organization, access and use of information assets, including the tacit and knowledge of people.

Students in the Knowledge Management certificate learn from interaction with their instructors and student colleagues, many of whom are also professionals working in knowledge management. Through courses and other opportunities, students gain experience in developing and applying knowledge to improve organizational strategies, processes and technical skills.

Program Learning Outcomes

Graduates of this program will be able to:

  1. Demonstrate the ability to develop and deliver strategies for organizations and communities that apply knowledge to create value.
  2. Demonstrate the ability to design a knowledge management program to turn strategies into action through the integration of people, process and technology components.

Knowledge Management Graduate Certificate Program Admissions Requirements

For more information about graduate admissions, visit the graduate admission website. For more information on international admissions, visit the international admission website.

  • Bachelor’s degree from an accredited college or university
  • Minimum 2.750 undergraduate GPA on 4.000-point scale1
  • Official transcript(s)
  • Résumé
  • Goal statement
  • Three letters of recommendation
  • English language proficiency - all international students must provide proof of English language proficiency (unless they meet specific exceptions to waive) by earning one of the following:2
    • Minimum 94 TOEFL iBT score
    • Minimum 7.0 IELTS score
    • Minimum 65 PTE score
    • Minimum 120 DET score

1In calculating the total GPA, all grades from all courses taken at relevant level (baccalaureate or master’s) from all institutions are required. Applicants who do not meet the minimum 2.750 GPA requirement must submit a statement that addresses the circumstances that contributed to the GPA and preparation for success in graduate study. Applicants should include recent professional achievements that indicate an ability to perform at a higher academic level to be considered for conditional admission to the program.

2International applicants who do not meet the above test scores will not be considered for admission.

Important Dates

Aug
19
Classes Begin
Fall 2024 Semester
Jan
13
Classes Begin
Spring 2025 Semester
May
12
Classes Begin
Summer 2025 Semester
Aug
18
Classes Begin
Fall 2025 Semester
Jan
12
Classes Begin
Spring 2026 Semester
May
11
Classes Begin
Summer 2026 Semester
Aug
24
Classes Begin
Fall 2026 Semester

Knowledge Management Graduate Certificate Program Courses

Program Requirements

Certificate Requirements
Course List
Code Title Credit Hours
Certificate Requirements
KM 60301 FOUNDATIONAL PRINCIPLES OF KNOWLEDGE MANAGEMENT 3
KM 60302 DESIGNING AND IMPLEMENTING KNOWLEDGE MANAGEMENT IN THE WORKPLACE 3
LIS 60636 KNOWLEDGE ORGANIZATION STRUCTURES, SYSTEMS AND SERVICES 3
Knowledge Management (KM) Electives 1 3
Minimum Total Credit Hours: 12

1Graduate-level electives offered by other schools in or outside the College of Communication and Information may be applied to certificate requirements upon advisor approval.

Graduation Requirements

Graduation Requirements
Graduation Requirements Summary - Certificates
Minimum Certificate GPA Minimum Overall GPA
3.000 3.000
  • Students enrolled in the certificate can apply for admission to the master’s degree and apply a maximum of 12 credit hours taken for the certificate program to the master’s program requirements.

Knowledge Management Graduate Certificate Program Tuition and Fees

Ohio Residents

Per Credit Hour Per 3-Credit Course Approximate Tuition Cost
$594.78 $1,784.34

$7,100 part-time1

$6,500 full-time2

Non-Ohio Residents

Per Credit Hour Per 3-Credit Course Approximate Tuition Cost
$604.78 $1,814.34

$7,300 part-time3

$6,600 full-time4

1The $594.78 per-credit-hour tuition rate applies to part-time Ohio resident graduate students taking fewer than 11 credit hours per semester.

2The flat-rate semester fee of $6,528.50 applies to full-time Ohio resident graduate students taking between 11-18 credit hours per semester. The amount is calculated at students completing the program in one semester.

3The $604.78 per-credit-hour tuition rate applies to part-time non-Ohio resident graduate students enrolled in a fully online degree program and taking fewer than 11 credit hours per semester, PLUS a surcharge of $10 per credit hour.

4The flat-rate semester fee of $6,528.50 applies to full-time non-Ohio resident graduate students enrolled in a fully online degree program and taking between 11-18 credit hours, PLUS a surcharge of $10 per credit hour of actual credits taken (between 11-18 semester credits or $110-$180).

An additional Distance Learning fee for all students enrolled in a distance learning course is $15 per credit hour. Program tuition and costs are estimated and subject to change.

Actual tuition costs may vary based on a student’s chosen academic plan. For a complete listing of tuition rates for approved online programs, please contact Kent State’s Financial, Billing & Enrollment Center at 330-672-6000 or via our website Contact Us link.

The total program costs are estimates and are not final or binding. Program costs are based on standard fees, but fees may vary based on the actual classes taken.  Kent State University disclaims any liability arising from the use of or reliance upon these program cost estimates by any person.  Program costs are subject to change without notice.

Knowledge Management Graduate Certificate Careers

Examples of Possible Careers

  • Chief Knowledge Officer (CKO)
  • Information Architect
  • Knowledge Analyst
  • Knowledge Engineer
  • Knowledge Management Director
  • Knowledge Management Project Manager
  • Knowledge Management Specialist
  • Knowledge Management Systems Administrator
  • Knowledge Manager
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