Breaking Down Business Podcast - Quality Matters and Online Education with Dr. Amy Grincewicz, Director of Instructional Design for the College of Business Administration at Kent State University

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On this episode of Kent State University’s College of Business Podcast, Breaking Down Business,hear from Amy Grincewicz, Ph.D., director of instructional designer for the College of Business Administration.

Amy shares about the progress the college has made in seeking Quality MattersTM(QM) Certification for online courses to provide high-quality instruction to students.

Listen Here.

Kent State University is proud to announce that the College of Business Administration has both QM Recognized Courses and QM Program Design. Learn more.

Meet Dr. Amy Grincewicz

Dr. Amy Grincewicz is the Director of Instructional Design for the College of Business Administration at Kent State University.

She received her Ph.D. in Instructional Design for Online Learning from Capella University. Her dissertation focused on instructional design strategies to promote deep learning within accelerated online courses across various disciplines and much of her current research focuses on improving online teaching and learning. In addition, she is an experienced face-to-face and online instructor with over 15 years of teaching experience.

What Is Quality MattersTM (QM)?

Quality Matters(QM) is an international, faculty-centric, nonprofit organization focused on improving the design and certifying the quality of online and hybrid courses. For an online or hybrid course to be a Quality Matters CertifiedCourse, it must meet the QM standards and be proven to positively impact the online learning experience.

The Quality Matters Certification process includes both a peer review and a rubric review of the online course. The Official Review Team is comprised of QM-Certified Reviewers, with one Master Reviewer serving as team chair.

At the Kent State College of Business Administration, we strive to provide the best education possible to all our students, whether they are earning a degree in person or online. To ensure that our online courses meet the same standards of education as our in-person courses, a majority of our online MBA program courses are Quality Matters Certified and the remainder are expected to be certified by Fall 2020.

Quality Matters Rubric

In addition to the review process, a course must meet the standards set by the Quality Matters Rubric. The Quality Matters Rubric contains 42 specific, annotated standards arranged under eight general standards. The general standards for higher education include:

  1. Course Overview and Introduction
  2. Learning Objectives (Competencies)
  3. Assessment and Measurement
  4. Instructional Materials
  5. Learning Activities and Learner Interaction
  6. Course Technology
  7. Learner Support
  8. Accessibility and Usability

To keep the entire process relevant, the Quality Matters Rubric regularly undergoes a revision process based on course review research, QM community feedback, and a review of the current research literature.

About the Breaking Down Business Podcast

Kent State University’s College of Business podcast, Breaking Down Business podcast. Started in 2019, its goal is to provide students with a mobile-first, micro-learning experience. Available on Spotify, Stitcher, and Apple Podcast.

Enroll today in the Online Master of Business Administration (MBA) at Kent State University

The online Master of Business Administration degree is accredited by the Association to Advance Collegiate Schools of Business International (AACSB).

The modular, eight-week course structure allows you to enroll in any semester and study at your own pace. The online MBA offers a case-based curriculum, a flexible schedule, academic advisors who are always willing to help, access to an MBA career coach, digital career services offerings, and an online speaker series.

The online MBA program includes two optional concentrations; choose from business analytics or international business. The online MBA program also offers four dual-degree options including the MBA/MA in Translation, MBA/MSN degree in Nursing, Master of Library and Information Science (MLIS)/MBA, and MBA/MA in Communication Studies.

For more information on Kent State’s Online Master of Business Administration, visit

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