Kent State Online

Student Services

There are a number of services available for those who are working towards a degree, certificate or are taking individual classes or workshops offered online.

Helpdesk - provides assistance with technical problems with online courses, access to your e-mail account and FlashLine and a variety of other services

  • Phone: 330-672-4357
  • Hours: Helpdesk services are available 24/7 all year including holidays.

Useful Links

  • FLASHcard - ID card needed for access to a variety of services
  • FlashLine Account - All currently enrolled students are assigned a Kent State University email account, which is the official university means of communication. Students are responsible for all information sent to them via their university assigned account. Please check your email often through FlashLine (link in top right corner).  Log into FlashLine and click on the My Account tab to access the Update Personal Information links to view and update additional email addresses.
  • Library Instruction
  • Online Course Search
  • Online Phone Directory - Provides phone numbers and email addresses for students, faculty and staff at Kent State University.